If you need a refill of a medication prescribed by a provider at Novant Health Ironwood Family Medicine, contact your pharmacy when you have at least three days of your medication remaining. This will give your pharmacist time to refill your prescription or to contact or office if permission is needed. Calling our office instead of your pharmacy could delay the refill process.
Our office does not handle refill requests after hours or on weekends, so please plan accordingly. We cannot refill medications prescribed by providers outside our office.
If you are having difficulty taking your medication, let your pharmacist and our office know.